FAQ

FREQUENTLY ASKED QUESTIONS

How often should I get my chimney cleaned?

We recommend getting it cleaned after every two cords of wood.

How long before the chimney tech arrives should I stop burning wood?

You should stop burning wood at least 24 hours before the scheduled cleaning. We always appreciate when the customer removes the hot coals so the system is nice and cool when we arrive.

Steps to Take in the Event of a Chimney Fire:

Step 1.

Get family and pets out of home to a safe location.

Step 2.

Call 911

Step 3.

Call a local chimney professional to inspect for cleaning and inspection before using the system.